Processing & Dispatch

• Orders are processed within 2-5 business days after payment confirmation.

• Custom orders, including blouse stitching and fall & pico services, may require additional processing time.

• Once shipped, you will receive a tracking number via email or SMS.

 

2. Shipping Time & Delivery

 

Domestic Shipping (India)

• Standard Shipping: 4-7 business days

• Express Shipping: 2-3 business days (if available)International Shipping

• Standard Shipping: 7-15 business days

• Express Shipping: 5-10 business days (if available)

• International deliveries are subject to customs clearance, which may cause delays beyond our control.

 

3. Shipping Charges

• Domestic Orders (India):

• Free shipping

• International Orders:

• Shipping rates vary based on location and order weight.

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4. Order Tracking

• Once your order is shipped, you will receive a tracking link to monitor delivery progress.

• If tracking details are not available after 48 hours, please contact us at [your support email].

 

5. Lost, Delayed, or Damaged Shipments

• We are not responsible for delays due to courier issues, customs, or unforeseen circumstances.

• If an order is marked as delivered but not received, check with your local courier office before contacting us.

• Damaged or missing items must be reported within 24 hours of delivery with photographic proof.

 

6. Address & Delivery Issues

• Ensure your shipping address is accurate at checkout. Orders cannot be changed after dispatch.

• If a package is returned due to an incorrect address, re-shipping fees will apply.

 

7. Policy Updates

 

Sushmi Signatures reserves the right to modify this policy at any time. Any changes will be updated on our website.

 

For further inquiries, contact us at support@sushmi.studio.